Privacy Policy

Privacy and personal data protection policy

ENTRAJUDA operates in the area of ​​social solidarity and aims to:

- Allowing institutions to improve the services provided to beneficiaries, providing them with a set of instruments and management and organizational resources capable of boosting not only the efficiency of their means but also the effectiveness of their results;

- Allowing institutions to improve the services provided to beneficiaries, providing them with a set of instruments and management and organizational resources capable of boosting not only the efficiency of their means but also the effectiveness of their results;

ENTRAJUDA thus proposes to contribute to improving the performance of interested institutions, increasing the efficiency of their resources and allowing greater support to the people they assist.

ENTRAJUDA includes: Bolsa do Voluntariado, Banco de Bens Doados, Banco de Equipamentos, Tempo Extra and Voluntariado Empresa, with separate websites.

ENTRAJUDA is committed to protecting the personal data of its partners (Volunteers, Patrons, Donors, Benefactors, Entities, Beneficiary Institutions, Associates and others), who contact or interact with them in all situations in which personal data is processed with a view to , in this context, approved this Privacy Policy, which is based on its commitment to respect the rules for the protection of personal data, under the terms of the new General Regulation on Data Protection (GDPR).

Bolsa do Voluntariado

In 2006, ENTRAJUDA developed the Bolsa do Voluntariado, an innovative project that consists of an online tool in real time that takes advantage of the qualifications of volunteers and promotes the training of organizations. Bolsa do Voluntariado has boosted a virtual “market” for volunteering, boosting the meeting of needs and desires. Encourage the culture of volunteering in Portugal.

Bolsa do Voluntariado establishes a bridge between volunteers and solidarity institutions, aims to raise the interest of the younger public in social responsibility, centralize information regarding social solidarity actions and place new technologies at the service of the 3rd Sector, promoting debate groups that can generate appropriate suggestions with positive consequences for society as a whole, especially for the neediest people supported by non-profit organizations.

Why this Privacy Policy?

This Privacy Policy intends to make known to volunteers and Organizations interested in Bolsa do Voluntariado the general rules of privacy and processing of their personal data, which we collect and treat in strict respect and compliance with the RGPD.

ENTRAJUDA respects the best practices in the field of security and protection of personal data, having approved a demanding program for this purpose, capable of safeguarding the protection of data made available to us by all those who in some way have a relationship with the institution.

ENTRAJUDA has a Delegate for the Protection of Personal Data, responsible for implementing and verifying this Privacy Policy, as well as for defining clear rules for the processing of personal data, ensuring that all those who entrust us with the processing of their personal data have knowledge of how they are treated and what rights they have in this matter. Please read this Privacy Policy carefully because by providing your personal data, either in writing, by email or accessing the website, you are authorizing the collection, use and disclosure of the same, in accordance with the rules defined herein.

What does this Privacy Policy cover?

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by ENTRAJUDA within the scope of the Bolsa do Voluntariado.

On the Bolsa do Voluntariado website you can find access links to other websites that are unrelated to ENTRAJUDA. The provision of such links is made in good faith, and ENTRAJUDA cannot be held responsible for the collection and processing of personal data carried out on these websites, nor be held responsible for the accuracy, credibility and functionality of websites belonging to third parties.

The provision of links to other websites unrelated to ENTRAJUDA does not imply any assumption of responsibility in relation to such websites, and therefore this Privacy Policy is not applicable to them.

What are personal data?

When we refer to personal data, we mean any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person. A person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity, is considered identifiable.

Who is responsible for processing Bolsa do Voluntariado data?

The entity responsible for collecting and processing personal data from the Volunteer Exchange is ENTRAJUDA. All information is entered by each person who, on behalf of himself or of the Organization he represents, registers on the platform which, when included, is giving his consent to be visible for the purposes for which they are intended, such as consultation by Organizations volunteering promoters, sending a quarterly newsletter, sending notifications regarding created volunteering opportunities.

What type of personal data do we collect?

Within the scope of the Bolsa do Voluntariado, ENTRAJUDA collects and processes the personal data necessary for the provision of voluntary work, processing, in this context, data such as name, address, telephone number and email address and NIF (for insurance purposes).

When and how do we collect your data?

Bolsa do Voluntariado collects personal data through the website, with the consent of the respective holder who fills them in. As a rule, personal data is collected when the volunteer or the Organization registers on the website or requests updates by mail or telephone. Some personal data are required to be provided and, in the event of lack or insufficiency of such data, Bolsa do Voluntariado may not provide the answer in question, so it will inform its holder of this circumstance.

In case the sending of newsletters is subscribed with express consent for this purpose, personal data will only be processed for that purpose and the rules of this Privacy Policy will apply. The personal data collected is processed by computer and in strict compliance with the legislation on the protection of personal data, being stored in a specific database created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for which consent has been given by the data subject.

What are the purposes of processing personal data?

In general, the personal data collected is intended for the provision of information, adaptation to the needs and interests of each Institution, taking into account the management of the relationship with each of them, the mobilization of volunteers for support and campaigns, dissemination actions activity and marketing. However, personal data may be made available for other purposes, such as for the purposes of sending complaints and suggestions, disseminating institutional information and/or publicizing campaigns, publicity and news about the Bolsa do Voluntariado and ENTRAJUDA, as well as as well as carrying out market studies, satisfaction and evaluation surveys. When collecting personal data for these purposes, you will be provided with more detailed information on how we will use them.

How long do we keep your personal data?

The period of time during which the data is stored and maintained varies according to the purpose for which the information is processed. Indeed, there are legal requirements that oblige to keep data for a minimum period of time. Thus, whenever there is no specific legal requirement, the data will be stored and kept for the minimum period necessary for the purposes that motivated their collection or their subsequent processing, after which they will be eliminated.

How can you access, rectify or oppose the processing of your personal data?

Under the terms of the RGPD, the data subject is guaranteed the right to access, update, rectify or delete their personal data, upon written request addressed to

How can you object to receiving contacts for marketing purposes?

Bolsa do Voluntariado can promote actions to disseminate new ideas and campaigns to its contacts and partners via telephone, e-mail, SMS, or any other electronic communications service, unless there is express opposition at the time of data collection. If you do not wish to receive these communications, you may oppose, at any time, the use of your data by sending a written request to

What are the measures adopted by ENTREAJUDA to ensure the security of your personal data?

The ENTRAJUDA Bolsa do Voluntariado is committed to ensuring the protection of the security of the personal data made available to us, having approved and implemented strict rules in this matter. Compliance with these rules is an indeclinable obligation for all those who legally access them. Bearing in mind the great concern and commitment that ENTRAJUDA reveals in the defense of privacy issues, several security measures were adopted, of a technical and organizational nature, in order to protect the personal data made available to us against its dissemination, loss, use undue use, alteration, treatment or unauthorized access, as well as against any other form of illicit treatment. Notwithstanding the security measures adopted, we warn all those who browse the Internet that they must adopt additional security measures, namely, ensure that they use a PC and a Browser updated in terms of properly configured security “patches”, with an active firewall, antivirus and anti-spyware and, certify the authenticity of the sites visited on the internet, avoiding websites whose reputation you do not trust.

Under what circumstances is data communicated to other entities (third parties and subcontractors)?

ENTRAJUDA may use third parties to provide certain services on Bolsa do Voluntariado. Sometimes, the provision of these services implies access, by these entities, to personal data contained in the database. When this happens, ENTRAJUDA takes the appropriate measures to ensure that the entities that have access to the data are reputed and offer the highest guarantees at this level, which will be duly enshrined and safeguarded in a contract to be signed between ENTRAJUDA and the third party(ies). Thus, any entity subcontracted by ENTRAJUDA will process the personal data contained in the Bolsa do Voluntariado database, in the name and on behalf of ENTRAJUDA, with the obligation to adopt the necessary technical and organizational measures in order to protect the personal data against accidental destruction. or unlawful, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing. In any case, ENTRAJUDA remains responsible for the personal data you provide us with.

How do we use "Cookies"?

"Cookies" are small software labels that are stored on your computer through the browser (browser), retaining only information related to your preferences, not including, as such, your personal data. To learn more about cookies, see the following About Cookies document.

How can you find out about any changes to the mutual aid privacy policy?

ENTRAJUDA reserves the right, at any time, to make adjustments or changes to this Privacy Policy, these changes being duly publicized on the Bolsa do Voluntariado website.

Date of last update: May 25, 2018